Hospital Sisters Health System (HSHS) currently provides health information training to health care providers and administrators from 14 hospitals located throughout Wisconsin and Illinois. In February 2017, the Western Wisconsin Division (WWD) of HSHS, which includes several hospitals and clinics in the Eau Claire/Chippewa Falls area, will be launching the electronic medical record system, Epic. Additional Epic launches will occur in the Illinois division of HSHS over the next several years. The increasing demand for training from many of the organizations within the system over the next several years indicate that there is a significant need for an accessible, user-friendly, intuitive, and comprehensive training request interface.

There is a disconnect between structured and unstructured data. The disconnect affects both patient privacy and continuity of care provided. By exploring current standards and researching new advancements in documentation review we can create a better way to review documents with structured and unstructured data.

Cost analysis and feasability study to scan and purge paper charts. Break-even point of back-scanning paper charts vs. scan-on-demand

CAC is supposed to help coders improve the productivity and accuracy. Utilizing built-in reports for managers, I was able to identify processes that interfere with accurate coding.

Remote Project: Compile data from sources such as Hospital Compare, to help analyze and present market research in Excel and PowerPoint formats. Evaluate data to help the healthcare facility identify potential marketing opportunities.

Created databases for “Healthy Feet and Life”. Categories that were included were: blood pressure monitoring, glucose monitoring, nail care, ear lavages, medication monitoring, and personal care assistance.

The structure of a meeting is more complex than one may think. Meetings can both be successful and they can fail, and it’s important to understand why both occur. In order to all be on the same page within an organization, proper meeting rules need to be followed in order to track quality initiatives .

The main objective of this project is to increase the visibility of deficient documentation warnings to providers and decrease the number of deficient documentations as well as the time it takes to get the providers up to date. The process of entering manual deficiencies needs to be more efficient. Currently, at Watertown Regional Hospital, all provider notification of late documentation is sent to them through a templated letter from the health information team to the provider. Providers do not always check their organization email or use alternative emails which can lead to providers not completing documentation in a timely manner and may cause them to be suspended. Since all providers are required to access their desktop, documentation of delinquency should be available on the provider desktop to ensure that they can see the delinquencies and rectify them in a timely manner. Concurrently, the current process for the HIM team to find and manually enter deficiencies are cumbersome and need to be more streamlined so that one employee is capable to handling this task alone. Finally, when time allows, side projects will be worked on, at the discretion of the site supervisor.